Very impressed. Friendly & competent service - and so fast on call!
I'd like to take this opportunity to thank Summer and the crew at Cedar Coast for an exceptional job....In June this year I approached Summer about installing a new gas furnace system .....Well, Summer put a plan together and with the help of her installer, Rick..
Great customer service, very knowledgeable!
I recently made the decision to convert from oil to natural gas as my old furnace was on its last legs. Cedar Coast Heating & Mechanical Inc. was recommended to me and after speaking to Summer I can see why. She was extremely helpful and worked with my schedule to arrange for an estimate. When Rick and Brenden came they were very friendly and professional and explained the whole process to me. When I received the estimate, Summer was great about answering my questions. When Rick and Brenden came to do the installation they were wonderful and explained how the system would work and didn't hesitate to answer any questions I had. Following the installation Summer provided me with the completed paperwork I needed to apply for the Fortis rebate I qualified for. From start to finish they were friendly and professional and I felt completely at ease with the transition. I would not hesitate to use them in the future for any services and would highly recommend them.
A happy Carrier customer. Summer, Thanks much for the final documents. Appreciated your proactive and quick responses. Rick and Brenden were exceptional in their installation work and their professional attitude with answering all my questions. Very happy I selected your company for the installation.
A Happy Daikin Heat Pump Customer on Mayne Island. Just had Cedar Coast do an installation at our house and they get a 10/10 from us! Expert installation and great service. I'm literally cooler than ever!
Cedar coast just installed a gas fireplace for us. Finished today, great service! I turned off the electric heat and the house is cozy. Always showed up on time. Now just have to finish the outside and the mantle! Thanks guys!!
Excellent customer service from start to finish. The removal and handling of my old oil equipment, the installation of my new gas furnace, and the help with rebates and follow up was first class. Thank you!
Hi Summer, I want to drop a note to you to say the two young men who installed our water heater got high scores. They were personable and professional and made every effort to do their work without disturbing us. That being said, it was obvious that this was a bear of a job. The water heater was jammed in a closet that was just barely wide enough (3 mm to spare) and it had a mega tangle of pipes and hoses. The clothes hanger was a pipe that ran the width of the closet and was attached to the wall behind the water heater - it was totally in the way. Totally. Had I known beforehand, I would have cut it down. There was also a very wet accident that soaked the poor guy who was in the line of fire - how he managed to keep his cool is beyond me - but he did! I'd like them (and you) to know I really appreciate their perseverance and demeanour. It had to rank pretty high in the "jobs from hell" category....like, this one probably goes down in their personal history book. And I wanted you to know just how much they had to struggle to get it installed. Now that it's done - we love it! We've got really hot water - and lots of it! Thanks!
Hi Summer. I got the most lovely email surprise and want to thank you! BC Hydro approved the full $6000 rebate and has already etransferred the funds. I am SO grateful for your clear wording on the invoice. Thank you again for everything. You and your company are so fantastic.
Our propane fireplace suddenly quit. I called Cedar Coast to arrange a service call. They arrived on time and were fully prepared, complete with booties and drop cloth to protect my home. From the lady that answered the phone to the technician that did the work, at every interaction they were courteous, caring, professional and reasonably priced. To top it all off, my fireplace now works better than it ever has. Key points: trustworthy, courteous, knowledgeable, professional, prepared and good value. Highly recommended!
Brandan came and serviced my Gas Furnace today. He was very professional, explained what he was doing and provided tips on how to maximize the efficiency of my furnace. He even gave me tips about my hot water tank. He wore a mask and booties over his shoes. Very impressed and strongly recommend! Dealing with Summer in the office was a breeze. She is very efficient and pleasant to talk to.
Cedar Coast installed a new Daikin 2-head mini split system, replacing old baseboard heaters. They did a great job, they came in with a big crew to finish the job quickly. Everyone in the crew was extremely friendly, you could tell they enjoy their job and working together. The quote was the best one I received, and had the best quality system. Best of all, no surprises at the end! They also handle all the product registration and give you everything you need in one place to submit for rebates. They are busy so be patient, its worth the wait!
Happy American Standard Furnace Customer! From quote to finished installation I was kept informed of the process. The whole team is friendly and easy to interact with. They are very knowledgeable about the heating industry and shared their knowledge when I asked questions. While installing my furnace they also serviced my gas fireplace (a last minute request by me that they happily fit in). That shows a whole new level of customer service! I was able to observe first hand the meticulous care that was taken while performing the service. They were always on time and are very efficient. Summer provided me with all the documentation I needed for the rebate and even registered my furnace for the warrantyI! They are an awesome company to do business with. I highly recommend doing business with Cedar Coast and will continue to use them for all my heating needs.
Cedar Coast Heating and Mechanical Inc. ordered and completed the installation of our propane fireplace in our new renovation. These guys are easy to work with and COVID safety practices were carefully followed. They cleaned up all the packaging and took it with them for recycling. Which always feels like a huge bonus living on a small island. Summer, who handles the office side of things, has a special attachment to Mayne Island and she understands island needs and scheduling challenges. I can happily recommend them to others interested in heating systems.
I highly recommend the Cedar Coast Heating & Mechanical team. Without a doubt the most pleasant, helpful, knowledgeable, and efficient small family-owned business I have had the joy of meeting. It was and continues to be a pleasure to interact with them. I was given an estimate after being fully listened to about my needs. When the heat pump was installed last December, I recall the comment, “You will really enjoy the air conditioning feature in the summer” to which I replied, “Oh I doubt I will use that feature.” Hello record breaking heat summer 2021! My animals and I stayed blissfully comfortable. The heat during the winter was the coziest I felt since we bought in 2004 and my arthritis pain was less. Thanks Cedar Coast team!